Terracehouse Condominiums (pt)
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|Guest Reviews|| |
Average Rating: 3.8 out of 5
Based on: 8 review(s)
Based on: 8 review(s)
While these reviews are moderated to ensure appropriateness, they represent the individual opinions of anonymous StayAspenSnowmass.com visitors.
For more first-hand information about this property, call one of our agents at 888.649.5982.
Date of Stay: 1 2016
the mattresses in this location (terracehouse) were TERRIBLE. they appear to have been bought when motel 6 was doing a renovation and getting rid of worn out mattreses. I called the property mananger Jared and he never bothered to return my call, neither did Lindsey. also the carpet was wet in the bedroom from ice seeping thru the walls AND had to run a fan 24/7 and still floor never really dried out and was always cold, hair dryer didn't work, closet doors broken, towel hanger broken, dining room floor
wobbled and was uneven, could only have chairs in certain position because of uneven floors, no coin machine in laundry room and no instructions on where to get change( and when I called Oscar to find out where to get change, he told me to go to Stonebridge inn to get change, and guess what...they
couldn't spare any, told me to go look up at the mall, "someone might help you up there" REALLY?
Date of Stay: 7 2015
Date of Stay: 3 2015
Great location but beds & sleeping arrangements were sub par.
Positive: 70 yards to the slopes, 150 yards to Snowmass Mall, access to outdoor heated pool for the kids (towels provided), updated bathrooms, functional kitchen plus daily housekeeping.
Needs Improvement: Master bedroom mattress was sub par (and I stay in alot of no frills business hotels during the year). I did bring this to the attention of staff and they seemed genuinely concerned. It was so bad I tried sleeping on the floor and my wife wanted to check out early. She said naps were not even worth the trouble. The unit also had no pull out couch. Condo was very stuffy so we opened windows at night only to be awoken by drunken revelers leaving the Snowmass Mall restaurants. They even awoke our kids who normally sleep like rocks. I also now see some units had washers/dryers but ours did not.
Overall, the mattress/bedding quality really skews our review as we had 4 nights of poor sleep.
Date of Stay: 2 2014
We just returned from Snowmass over President's Weekend. We booked at Terracehouse and was hoping for a top unit as we heard they had the best views. We received a bottom floor unit #81. The unit was well maintained and spacious enough for 2 adults and 3 kids. It was a great location to Fanny Hill with just a short walk where we could drop our skis and ski down to base village. The location of the unit was perfect for us as we have small kids and we realize now it would have been hard for them to do all the stairs. We were very close to the warm hot tub too. There was no laundry in our unit but easily accessible in the building next to us. We could walk up to the Snowmass Mall for Starbucks in the morning. Overall we did enjoy our stay. Customer services was excellent: Marie Kelly and Adam Funk were very helpful to us. Thank you and we will be back next year!
Date of Stay: 2 2014
As close to ski in ski out as you can get for property one building off slope access. The snow and ice maintenance of outdoor walkways and staircases was exceptional. I believe that was due to radiant heat. Condo unit we occupied lived up to its classification as deluxe. Bedrooms were comfortable with plenty of closet and storage space for a week + stay. We were 3 adults and found it very comfortable. We did experience a couple of days of noise due to children running around above us. Next time we will request a top unit. We had washer/dryer within unit which we had requested, not all units have, though there is a common laundry room on premises, so you must request. Outdoor jacuzzi a plus and never seemed too crowded. Snowmass Hospitality very accommodating to guests. Enjoy!
Date of Stay: 6 2013
wonderful spacious condo close to multiple hot tubs, swimming pool and restaurant. would rent again.
Date of Stay: 3 2013
The condo was serviceable but nothing special. Makes me wonder what would have happened if I didn't rent the gold level unit. The location is fairly convenient to the hill but be warned there are a fair number of stairs (with small children this is tough). The unit was a little dirty. We had popcorn in the fold out bed and stains on sheets and shams. Staff is... there but particularly helpful. They give little info (ie what is the code to the pool area?) They didn't give any suggestions about luggage or drop off when we arrived (Ok this was strange but CME was crazy. 10 minutes from Snowmass they asked ME to call condo management to get drop off info. And they gave me the wrong number. Thank goodness for the ipad and google. At check out the bell service suggested they might be too busy to help. Weird.
Date of Stay: 1 2013
We stayed 4 nights in unit 95, on 3rd floor recently. Location was just short walk to slopes or would have been skiable if had more snow. Convenient walk around the corner and up the hill to mall to eat and shop. This unit had granite in the kitchen and baths, but I would definitely rate as 4 star, but was good value for the money. I would definitely stay there again.
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